{"id":161,"date":"2024-06-28T11:09:00","date_gmt":"2024-06-28T09:09:00","guid":{"rendered":"https:\/\/delteh.com\/?page_id=161"},"modified":"2026-02-25T18:59:31","modified_gmt":"2026-02-25T17:59:31","slug":"garancija-in-vracila","status":"publish","type":"page","link":"https:\/\/delteh.com\/sl\/garancija-in-vracila\/","title":{"rendered":"Garancija in vra\u010dila"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_679691595\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(255, 153, 0);border-width:8px 0px 0px 0px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n  <div id=\"page-header-162331398\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Garancija in vra\u010dila          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\" aria-label=\"Breadcrumb\">Domov<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\t\t<\/div>\n\n\t\t\n<style>\n#section_679691595 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(39, 54, 71);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1636810111\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-2018505710\">\n\n\t<div id=\"col-501593758\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h1 data-start=\"1173\" data-end=\"1208\">GARANCIJA, REKLAMACIJE IN VRA\u010cILA<\/h1>\n<h2 data-start=\"1210\" data-end=\"1236\">1. GARANCIJA NA IZDELKE<\/h2>\n<p data-start=\"1238\" data-end=\"1403\">Izdelki imajo garancijo, \u010de je to izrecno navedeno na garancijskem listu, ra\u010dunu ali v opisu izdelka.<\/p>\n<p data-start=\"1405\" data-end=\"1487\">Garancijski rok za\u010dne te\u010di z dnem izro\u010ditve blaga kupcu (datum prevzema po\u0161iljke).<\/p>\n<p data-start=\"1489\" data-end=\"1738\">Ta garancija predstavlja prostovoljno obveznost prodajalca in ne vpliva na zakonske pravice potro\u0161nika iz naslova neskladnosti blaga, ki veljajo skladno z veljavno zakonodajo (odgovornost prodajalca za neskladnost v trajanju 2 let).<\/p>\n<h3 data-start=\"1740\" data-end=\"1754\">Veljavnost<\/h3>\n<p data-start=\"1755\" data-end=\"1821\">Garancija je veljavna ob predlo\u017eitvi ra\u010duna kot dokazila o nakupu.<\/p>\n<h3 data-start=\"1823\" data-end=\"1848\">Izklju\u010ditev garancije<\/h3>\n<p data-start=\"1849\" data-end=\"1878\">Garancija ne velja v primeru:<\/p>\n<ul data-start=\"1880\" data-end=\"2053\">\n<li data-start=\"1880\" data-end=\"1936\">\n<p data-start=\"1882\" data-end=\"1936\">nepravilne uporabe ali uporabe v nasprotju z navodili,<\/p>\n<\/li>\n<li data-start=\"1937\" data-end=\"1993\">\n<p data-start=\"1939\" data-end=\"1993\">mehanskih po\u0161kodb, normalne obrabe ali preobremenitve,<\/p>\n<\/li>\n<li data-start=\"1994\" data-end=\"2053\">\n<p data-start=\"1996\" data-end=\"2053\">nepoobla\u0161\u010denih posegov, predelav ali modifikacij izdelka.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2055\" data-end=\"2081\">Postopek uveljavljanja<\/h3>\n<p data-start=\"2082\" data-end=\"2245\">Prodajalec bo napako odpravil v razumnem roku, praviloma najpozneje v 30 dneh od prejema zahtevka in izdelka, razen \u010de je zaradi narave napake potreben dalj\u0161i rok.<\/p>\n<h2 data-start=\"2252\" data-end=\"2302\">2. ODSTOP OD POGODBE (VELJA ZA POTRO\u0160NIKE V EU)<\/h2>\n<p data-start=\"2304\" data-end=\"2413\">Potro\u0161nik (fizi\u010dna oseba) ima pravico, da v 14 dneh od prejema blaga odstopi od pogodbe brez navedbe razloga.<\/p>\n<p data-start=\"2415\" data-end=\"2454\">Pravica ne velja za pravne osebe (B2B).<\/p>\n<h3 data-start=\"2456\" data-end=\"2475\">Stro\u0161ki vra\u010dila<\/h3>\n<p data-start=\"2476\" data-end=\"2525\">Potro\u0161nik krije neposredne stro\u0161ke vra\u010dila blaga.<\/p>\n<h3 data-start=\"2527\" data-end=\"2562\">Opozorilo glede vi\u0161jih stro\u0161kov<\/h3>\n<p data-start=\"2563\" data-end=\"2730\">Pri izdelkih, ki jih zaradi njihove narave ni mogo\u010de vrniti kot standardno po\u0161iljko (npr. te\u017ea nad 20 kg ali ve\u010dje dimenzije), so stro\u0161ki vra\u010dila lahko bistveno vi\u0161ji.<\/p>\n<h3 data-start=\"2732\" data-end=\"2751\">Vra\u010dilo kupnine<\/h3>\n<p data-start=\"2752\" data-end=\"2880\">Kupnino vrnemo z enakim pla\u010dilnim sredstvom, kot je bilo uporabljeno pri nakupu, razen \u010de se stranki izrecno dogovorita druga\u010de.<\/p>\n<p data-start=\"2882\" data-end=\"2961\">V primeru pla\u010dila po povzetju (COD) se vra\u010dilo izvede z nakazilom na TRR kupca.<\/p>\n<h2 data-start=\"2968\" data-end=\"2988\">3. KUPCI IZVEN EU<\/h2>\n<p data-start=\"2990\" data-end=\"3075\">Za kupce izven EU pravica do odstopa od pogodbe po zakonodaji EU ne velja avtomatsko.<\/p>\n<p data-start=\"3077\" data-end=\"3220\">V primeru dogovorjenega vra\u010dila kupec krije vse stro\u0161ke po\u0161iljanja (tako prvotne kot vra\u010dilne) ter morebitne carinske ali druge uvozne dajatve.<\/p>\n<p data-start=\"3222\" data-end=\"3249\">Povrne se vrednost izdelka.<\/p>\n<p data-start=\"3251\" data-end=\"3351\">Ta dolo\u010dba ne posega v morebitne obvezne pravice potro\u0161nikov, ki jih dolo\u010da zakonodaja dr\u017eave kupca.<\/p>\n<p data-start=\"3353\" data-end=\"3420\">\n<p data-start=\"3353\" data-end=\"3420\">\n<p data-start=\"3353\" data-end=\"3420\"><strong>Naslov za vra\u010dilo: <\/strong>KRDR d.o.o., Neverke 52, 6256 Ko\u0161ana, Slovenija.<\/p>\n<p data-path-to-node=\"19\"><b data-path-to-node=\"19\" data-index-in-node=\"0\">Obrazec za vra\u010dilo: <span style=\"color: #ff9900;\"><strong>klikni za prenos obrazca &#8211; PDF<\/strong><\/span><\/b><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1636810111 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-161","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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